Effective brand marketing separates distinguished brands from extinguished brands, the cream from the crop, the outliers from the mean. In other words, the brands who make how they show up in the world a priority tend to succeed, and the brands who don’t tend to fall by the wayside… and quickly.
But what exactly is Brand Marketing… like really?
It’s often this elusive term we hear marketers, researchers, and insight professionals use but aren’t always certain of exactly what it means… or why it’s important. As a junior consultant new to the world of market research, I find myself decoding industry jargon and key terms to keep up in conversations and trend reports… and I figured I would share a bit of what I found!
It is time to break down what brand marketing is (both as a concept and a practice) for those out there trying to crack into this business and for those who might just need a good refresher. So, let’s get started.
In very simple terms, brand marketing is the act of crafting an identity for a brand. Essentially, how a brand wants to be seen by the world. Here are the key elements that define brand marketing:
- Brand marketing is about building a brand’s identity from the ground up. For brands new to the market, this means choosing a brand name, designing a logo, creating a tagline, and defining their brand story. For more established brands, this includes deeply considering their brand’s history and roots as they continue to maintain and manage their brand image.
- Brand marketing is about developing a long-term relationship with people. It’s about cultivating a connection with the human beings a brand serves… and creating a brand they want to engage with it. Whether it’s conducting market research to understand who they are as people, launching a social media campaign to announce a new product, or developing a loyalty program to increase engagement… it’s all in an effort to continue to nurture the relationship a brand has with people, over time.
- Brand marketing is about not only focusing on the ‘what’ but the ‘why’ behind a brand. It’s more than just selling something to people, whether that be a watch, a trip to the Bahamas, or a mobile service. It’s about truly understanding (and carefully articulating) why the brand exists in the first place. Its reason for being. Which often stems from a brand’s mission and what it values as an organization.
- And lastly, brand marketing is about remaining relatively consistent and stable over time. If a brand changes its spots, so due speak, too often (e.g. adjusts its name, revises its branding, alters its product), this can have an irreversible effect on a brand’s identity… let alone their relationship with their audience. Maintaining consistent visual identity, messaging, and positioning (to a degree) can help to build trust and maintain loyalty.
Why is brand marketing important?
….It’s the secret sauce to building brand equity.
Brand equity is the intangible value your brand holds in people’s minds, built through consistent quality, clear identity, and empathy. It’s what ultimately drives how aware people are of a brand, what a brand means to them, and how likely they are to stick with a brand for years to come.
Here are the 4 primary components of brand equity (according to Aaker that is) and why they are important:
- Brand awareness ensures that people recognize and remember your brand, so they know they can go to you for a product or service. It’s about building familiarity through consistent messaging, visuals, and engagement across multiple touchpoints. In other words, strong brand awareness makes your brand synonymous with solutions, giving you an edge over the competition.
- Brand associations are the ideas, emotions, and perceptions (like trust, excitement, or luxury) that people link to your brand. Associations are built through each touchpoint– from the tone of your messaging to the texture of your product in someone’s hand. Positive and meaningful associations don’t just enhance your brand image; they influence purchasing decisions by creating an emotional connection.
- Perceived quality isn’t just about delivering a great product– it’s also about shaping how customers experience and interpret that quality, and is influenced by everything from pricing strategy and packaging, to reviews and word of mouth. High perceived quality builds trust, justifies premium pricing, and sets your brand apart in crowded markets.
- Brand loyalty is more than repeat purchases; it’s about customers actively choosing your brand over time. Loyal customers advocate for your brand, defend against competitors, and stick by your side, even when reasonable alternatives are available. Inspiring loyalty requires consistent quality, authentic engagement, and delivering on your promises time and again.
What does brand marketing consist of?
A brand is like a puzzle–every piece tells a story.
But not to worry. It’s not one of those 1000 piece puzzles that sit on your coffee table for months. Strong brand marketing consists of a key, set elements (or pieces) that together shape how people perceive a brand. Here’s how it all comes together.
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Brand identity
Brand identity is the unique combination of visual elements, messaging, and tone that define how your brand presents itself to the world. It’s the face of your brand, helping people recognize and connect with your purpose.
Brand example: Patagonia is rugged and responsible, and their identity is perfectly expressed through their clean, mountainous logo, earthy color palette, and commitment to sustainability. It’s instantly associated with outdoor gear and environmental activism. -
Brand story
Your brand story is the narrative that explains who you are, why you exist, and the journey that brought you here. It’s what turns your brand into something relatable, inspiring, and worth remembering.
Brand example: A movement that began with a rock climber making gear for fellow climbers evolved into a global movement. Founder Yvon Chouinard built Patagonia with a simple mission: make great gear, save the planet. From selling trail gear to pledging 1% of sales to environmental causes, the brand has purpose baked into its DNA. -
Brand values
Brand values are the core principles and beliefs that guide your actions and decisions as a business. They communicate what matters most to you and help create an authentic connection with your audience.
Brand example: Patagonia doesn’t just say they care about the environment—they back it up. From using recycled materials to repairing old coats, its values scream sustainability, environmental activism, and transparency. -
Brand personality
Brand personality is the set of human traits that give your brand its unique character, whether it’s playful, professional, or bold. It shapes how people feel about your brand and makes interactions more personal and engaging.
Brand example: Think of Patagonia as your humble, outdoorsy friend who organizes beach cleanups and takes vacation time to hike The Emerald Lake Trail. -
Brand proposition
A brand proposition is the promise you make to your customers about the value they’ll get from choosing you. It’s the reason they’ll pick your brand over competitors, combining functional benefits with emotional appeal.
Brand example: Patagonia promises long-lasting gear for every adventure while leaving a smaller footprint on the planet. You get durability, functionality, and a side of eco-guilt relief for your buck. -
Brand positioning
Brand positioning is how your brand stands out in the minds of your audience compared to competitors. It’s about carving out a distinct, memorable place in the market that aligns with your audience’s needs and desires.
Brand example: As a leader in sustainable adventure apparel, Patagonia is about making outdoor gear better for the planet and those who love the great outdoors. -
Target audience
Your target audience is the specific group of people your brand is designed to serve and connect with. Understanding who they are and what they care about helps you tailor your messaging, products, and services to truly resonate with them.
Brand example: From heavyweight hikers to weekend campers, to puffy jacket loving city slickers, Patagonia attracts eco-conscious adventure cravers who prioritize high quality products and service to their community.
How to build an effective brand marketing strategy?
But how do you create brand marketing for a brand? It doesn’t just appear out of thin air. You can’t read it in a company manual or get AI to generate it for you (at least not right now). You need to carefully and deliberately craft a brand marketing strategy. In other words, you need to develop a plan or blueprint if you want to have long-term success. Let’s break it down step by step shall we?
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Define your brand identity
Decide on the unique combination of visuals, messaging, and personality that defines your brand. It’s the first impression and lasting connection that helps people recognize and remember your brand.
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Understand your target audience (by conducting market research!)
Get up close and personal with your community by understanding their needs, barriers, and behaviors. Collaborating with a market research agency can help you with things like: understanding your audience on a deeper level, defining your brand identity, and creating resonant messaging… just to name a few.
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Do a competitive + SWOT analysis (see what your competitors are up to)
Take a close look at your competitors, the category, and culture as a whole to understand where your brand fits within the mix… now and in the future. This can include a SWOT analysis to help paint a fuller picture of your brand’s position in the market and help spot opportunities for growth.
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Implement brand marketing tactics (run advertising, social media engagements, loyalty programs)
Bring your brand to life through targeted advertising, engaging social media content, and loyalty programs that keep customers coming back. These tactics build connections, drive awareness, and keep your audience excited about what you offer.
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Measure and analyze performance (measure brand awareness, customer engagement, and loyalty, etc.)
Whether it’s quantative, or qualitative research, it’s important to track key metrics like brand awareness, customer engagement, and loyalty to see how your marketing efforts are paying off. This will help you refine your brand strategy and make smarter, data-driven decisions moving forward.
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Manage internal branding (employee training, brand ambassadors)
Your team is the heart of your brand, so invest in employee training and turn them into passionate brand ambassadors. A strong internal culture ensures that your brand values shine through in everything you do.
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Reputation management
Protect and propel your brand’s image by actively monitoring and responding to customer feedback and public perception. A good reputation builds trust and keeps your brand strong, even in challenging moments.
Brand marketing can be the difference between a fleeting brand and a forever brand. With the right plan, from brand identity to brand messaging, you can transform your brand into a trusted favorite.
Looking to craft an identity for your brand, no matter where you are in your journey? We’re here to help.