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Increasing Market Share

The Challenge

Investigating a new playful territory in mainstream cat food.

Our client needed a better way to understand and inspire their new segment of cat owners and ensure their strategy and innovation pipelines were aligned and focused to meet their needs. It was important to learn more about the new segment to build a detailed and actionable narrative of their lives, attitudes and motivations in order to drive the new segment and understand how to really speak to them

 

The Approach

We delved into every aspect of cat ownership and what it means to them; from the reason they decided to embrace a relationship with a cat, the nature of that relationship andall the different rituals and routines they’ve created that form the foundation of their shared daily lives.  

We explored  diet and nutrition to uncover the impact of the growing Natural trend on their beliefs, attitudes and behaviours around nutrition, quality, and the role taste plays and how it influences decision making. Finally we took a deeper look into key influences and influencers in their cat ownership journey; what they look for in brands and the specific food for their cats, who and where they go to for advice, and their sources of inspiration.

 

The Impact

The Sound aided in Increasing market share by exploring a new segment of cat owner in the mainstream cat food space to ensure the brand’s new playful expression and communications drive conversion to trial.

Driving Brand Growth

Our client had visions of making their dry dog food brand more distinctive within the category. They needed our help determining the range of their brand, building its architecture foundation, attracting new customers, and innovating in a way that's relevant to both current and new consumers.

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Maintaining Category Leadership

With new trends and knowledge impacting how and what people feed their pets, our client wanted to better understand what were the core drivers and motivations for considering to switch to ancestral petfood - what offerings were resonating and what what driving consumers to try it.

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Informing Market Entry

Is there enough demand to support an additional Natural brand in Southern Europe? Is there enough differentiation between the new and existing Natural brands within the portfolio to prevent cannibalization? Is the new brand’s positioning relevant and resonant? Identifying demand spaces and differentiation in pet food!

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The Sound believes in sharing knowledge. If you’d like to stay up to date with our reports on people, culture and brands and be able to watch our documentaries (and even be invited to an event or two) then simply subscribe below.

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