To truly understand lovers of this brand, we wanted to do more than just ask them questions; we wanted to deeply immerse ourselves in their overall food world. To genuinely connect with Upbeat Food Explorers on the West Coast, we did online ethnographies, cooked with groups of guys at their homes, hosted Iron Chef-style cooking extravaganzas … and went shopping with our guys to understand his favorite brands and his cooking inspiration. From there, we brought the heart and soul of these meat-heads to life through an documentary style film and and an engaging debrief that brought them into the board room, allowing cross-functional teams to feel close to this audience.
As well as helping cross-functional teams really start to understand their audience, we helped the brand set strategic guardrails for the future — working with them to understand potential territories to play in that stay true to their brand … while linking to the everyday wants and needs of these sausage lovers.
Gatorade: Connecting Brand And Consumer
One of the best ways to practice empathy is to actually experience it with your target. Gatorade signed up to do just that. They wanted to get out of the office and into their consumer segments’ everyday lives... and to really take a walk “in their shoes.”Read More
Refreshing a Brand
After a decade of chasing every beverage trend that came around, a stalwart elixir brand of the 90s found itself on tough times — completely unsure of what it stood for (with the lagging sales to match) and without any sort of clear path forward for the future.Read More
With that, one of the pioneer brands in the kombucha space needed help seeing into the future. To grow the category, and define what the gut health space has the potential to become, it needed to first reimagine its portfolio strategy—from product centric, to needs driven—and then craft its pipeline for success.Read More